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Enterprise Service Specialist - 9 month FTC - (19000036) Paid Position

National Contact Centre

Ref: #JOB-2104820
Reporting to the Director of Enterprise Relationship Management, Global ecommerce, The Enterprise Service Specialist (ESS) will be assigned a portfolio of accounts and work in conjunction with a Enterprise Relationship Manager(s) to create strong business relationships. The ESS will also have a clear understanding of the clients business and operations as well as be an excellent investigator and a problem solver.
Previous work experience in a customer service role is essential
◦Degree educated, preferably in a business related qualification or equivalent
◦Experience in an acquiring or banking ecommerce environment is preferable
◦Proficient user of Microsoft Office tools
◦Strong commercial awareness and understanding of customer needs, and evidence of this in current or previous experience
◦Ability to build strong working relationships & rapport with both internal and external stakeholders
◦Excellent organisational skills and be solution oriented
◦Strong communicator at all levels with the ability to clearly and concisely present information, both verbally and written
◦Ability to multi task and use several systems in tandem
◦Self-motivated team player with strong analytic and problem solving skills

For full job description and application details: https://fdc.taleo.net/careersection/fdc_external/jobdetail.ftl 


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Contact Details https://fdc.taleo.net/careersection/fdc_external/jobdetail.ftl

Overview

  • Location: Clonskeagh, Farranboley, County Dublin, Ireland
  • Job Title: Enterprise Service Specialist - 9 month FTC - (19000036)
  • Hours: 40 h / week
  • No of Positions: 1
  • Rate: To be Confirmed
  • Address Contact:
    https://fdc.taleo.net/careersection/fdc_external/jobdetail.ftl

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About this company

  • Company National Contact Centre
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