Job Details

Booking Coordinator

  • Image for Employer
    BARRY M. WHELAN RECRUITMENT LIMITED
  • Image for Job Ref
    Ref: #JOB-2465804
  • Image for Location
    The Capel Building, Mary's Abbey, Dublin 7, D07 FXF8
  • Image Position
    No of positions: 1
  • Image Part Time
    Paid Position
  • Image Hours per week
    40 hours per week
  • Image for Euro
    36605.00 Euro Annually
  • Image for Published
    Published On: 31 Aug 2026
  • Image for Closing
    Closing On: 28 Sep 2026

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.


Healthcare Booking Co-ordinator
Location: Dublin / Hybrid 
Reporting To: Temporary Staffing Team Lead / Manager

The Healthcare Booking Co-ordinator plays a key role in the delivery of temporary healthcare staffing services, ensuring Nurses and Healthcare Assistants are allocated efficiently to client shifts across a range of healthcare settings. Working in a fast-paced environment, the role is responsible for coordinating shift bookings, maintaining staffing levels, and delivering high standards of service to both clients and healthcare professionals.

The successful candidate will manage daily, weekly, and ad hoc staffing requirements, matching healthcare professionals to shifts based on qualifications, availability, experience, and compliance status. They will oversee live rosters, proactively identify and address staffing gaps, and coordinate shift confirmations, amendments, and cancellations in real time.

Acting as a primary point of contact for clients and healthcare workers, the Booking Co-ordinator will maintain clear, professional communication, build strong working relationships, and ensure candidates are fully briefed on shift details and expectations. A strong focus on delivering a positive client and candidate experience is essential.

The role requires the ability to respond quickly to urgent staffing shortages, last-minute requests, and cancellations, prioritising competing demands while implementing effective solutions to minimise service disruption. Complex or critical issues should be escalated appropriately while retaining ownership through to resolution.

Administrative responsibilities include maintaining accurate booking records on internal CRM and workforce management systems, updating information in real time, supporting compliance requirements, and ensuring high standards of data accuracy and record keeping. The Booking Co-ordinator must adhere to company policies, procedures, and service level agreements while contributing to continuous improvements in operational processes and service delivery.

Candidates should have previous experience in scheduling, rostering, bookings, administration, or a similar coordination role. Strong organisational skills, excellent communication abilities, attention to detail, and the capacity to perform effectively under pressure are essential. Experience using CRM systems, databases, and Microsoft Office is also required.

Key competencies include operational coordination, customer service, problem solving, decision making, organisation, teamwork, resilience, and adaptability. The role offers excellent career progression opportunities, with potential pathways into Senior Booking Co-ordinator, Team Lead, or Recruitment Consultant positions based on performance and development. 
  • This vacancy is suitable for Remote/Blended working
  • Sector:

Career Level

  • Experienced [Non-Managerial]

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