Job Details

Care Operations Planner

  • Image for Employer
    Kare Plan
  • Image for Job Ref
    Ref: #JOB-2470459
  • Image for Location
    KARE PLAN LTD., Unit 10/11, Block A, Howth Jct Bus Ctr, Dublin 5, D05 X792
  • Image Position
    No of positions: 3
  • Image Part Time
    Paid Position
  • Image Hours per week
    39 hours per week
  • Image for Euro
    36605.00 Euro Annually
  • Image for Published
    Published On: 16 Sep 2026
  • Image for Closing
    Closing On: 14 Oct 2026

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Role Summary 

The Care Operations Planner is responsible for coordinating the day-to-day operational delivery 
of home support services to elderly people and individuals with disabilities living in the 
community. 
The role involves analysing workforce capacity, evaluating operational priorities and making 
independent resource allocation decisions. 
Operational decisions made within this role directly impact the continuity of care provided to 
elderly people and individuals with disabilities, requiring a high level of judgement, analytical 
thinking, strong organisational skills, and accountability. 

Key Responsibilities 

• Plan and optimise the deployment of Healthcare Assistants to ensure the safe, efficient 
and continuous delivery of home support services. 
• Demonstrated ability to analyse operational information and make independent 
decisions affecting workforce deployment and continuity of care. 
• Allocate staff to client visits while considering client needs, continuity of care, employee 
availability, travel times, contractual working hours and HSE care allocations.  
• Evaluate service demand, staffing capacity and operational constraints to support 
workforce planning and service continuity. 
• Respond to unexpected operational changes, including staff absence, annual leave and 
emergency situations, ensuring continuity of care for elderly and vulnerable clients.  
• Work closely with Care Managers to match Healthcare Assistants to clients based on 
care needs, experience and service requirements.  
• Liaise with the HSE, Public Health Nurses, Healthcare Assistants, clients and family 
members regarding operational matters affecting care delivery.  
• Monitor operational activity through electronic workforce management systems, 
ensuring accurate service allocation and workforce utilisation. 
• Maintain accurate operational records using electronic scheduling and workforce 
management systems.  
• Participate in operational planning meetings and contribute to the continuous 
improvement of service delivery. 

Requirements 
Essential 
• Minimum 1 year's experience in a planning, scheduling, operations or resource 
allocation role requiring independent decision-making and organisational skills.  
• Excellent planning, analytical and problem-solving abilities.  
• Ability to prioritise competing operational demands within a fast-paced environment.  
• Excellent verbal and written communication skills.  
• Strong interpersonal skills with the ability to communicate effectively with Healthcare 
Assistants, healthcare professionals, clients and family members.  
• Excellent organisational skills and high attention to detail.  
• Ability to remain calm and make effective decisions under pressure.  
• Strong IT skills with confidence using computer systems, electronic scheduling 
software, Microsoft Office and other digital platforms.  
• Ability to work independently while contributing effectively within a multidisciplinary 
team.   
  • Sector:

Career Level

  • Experienced [Non-Managerial]

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