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Support Technician

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  • Image for Employer
    Company Details Confidential
  • Image for Job Ref
    Ref: #JOB-2474237
  • Image for Location
    Bray, Co. Wicklow,
  • Image Position
    No of positions: 1
  • Image Part Time
    Paid Position
  • Image Hours per week
    37.5 hours per week
  • Image for Euro
    36605.00 Euro Annually
  • Image for Published
    Published On: 08 Oct 2026
  • Image for Closing
    Closing On: 05 Nov 2026

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy. 


Softworks Ltd requires a Support Technician to join the Technical Support team in Bray, Co. Wicklow. The Support Technician will deliver high-quality technical support to Softworks customers, troubleshooting software, configuration, data and integration issues, analysing customer queries, and working through problems to resolution. The successful candidate will work with customers and with the Development, Projects and Customer Success teams to log and prioritise support queries in line with SLAs, document findings, escalate complex issues, and contribute to knowledge base and product improvements. Must have the relevant qualification or relevant work experience. The basic weekly hours are 37.5 hours. Minimum salary is €36,605 per annum.
  • Sector:

Career Level

  • Experienced [Non-Managerial]

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