Job Details

Reception & Youth Information Assistant (Ballinasloe)

  • Youth Work Ireland (Galway Youth Federation)
  • Ref: #CES-2193125
  • Ballinasloe, County Galway, Ireland
  • No of positions: 1
  • Community Employment Programme
  • 19.5 hours per week
  • Community Employment Programme Rates
  • Published On: 07 Sep 2021
  • Closing On: 24 Sep 2021

Eligibility to participate on CE is generally linked to those who are 21 years or over and in receipt of a qualifying social welfare payment for 1 year or more or 18 years and over for certain disadvantaged groups. Your eligibility will have to be verified by the Department.

You can register your interest by selecting the ‘Register your interest’ button or you can contact a case officer in your local Intreo Centre.

Applicants should supply suitable character references and be prepared to complete a Garda vetting application form.

Our focus is on providing information to young people to help them develop their skills and abilities, avail of services and opportunities and solve problems

Duties and Responsibilities

General Duties:
Reporting to Youth Information Co-ordinator
- Familiarity with organisation’s policies and procedures, data protection guidelines and Health & Safety Statement,
- Maintaining confidentiality about the young persons’ and employees’ personal and other sensitive information,
- Keeping work areas safe according to requirements of Youth Work Ireland Galway Health & Safety Statement and policy,
- Participation and feedback at the staff and supervision meetings,
- Good attendance and time keeping,
- Effective and regular communication with supervisor,
- Attending training as required,
- Ensuring the organisation’s resources are used judiciously and avoiding resource wastage,
- Ensuring the time sheets are filled daily.

Reception Responsibilities:
- Greeting visitors to the premises, dealing with queries or referring to appropriate staff person,
- Keeping up to date with office diary and arrangements for the day/week ahead,
- Assisting with project administration,
- Keeping diary/planners up to date to ensure good communication in the project,
- Maintaining good housekeeping standards and keeping work areas clean and tidy,
- Awareness of responsibilities in relation to the safety and welfare of young people.

Youth Information Responsibilities:
- Order, stock and display information material,
- Maintain youth information space in an appealing, youth-friendly manner,
- Using internet and social media as a means of research, communications and public relations under the supervision of YI Co-ordinator,
- Assisting with social media activities and updates,
- Production of information literature (content and design) with YI Co-ordinator,
- Planning, preparation of relevant programmes as agreed with YI Co-ordinator,
- Room preparation for groups,
- Efficient and professional record keeping as directed by YI Co-ordinator,
- Reporting/giving feedback to YI Co-ordinator, as required.

Other Responsibilities:
- Assisting with any fundraising where possible to include fundraisers specific to the project and Youth Work Ireland Galway fundraising events
- Any other duties assigned by Project Co-ordinator

Required job related skills:
- Confidentiality and courtesy in dealing with the young people, staff, volunteers and visitors

For further information you can contact Maria Lyng, CE Supervisor at or on 0867013951 or Sharon Morgans, Assistant CE Supervisor at or on 0872346943

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