Job Details

Back

Customer Service Assistant

Foot Health Shoes Limited
Ref: #WPEP-2352894
FOOT HEALTH, Unit 19, Cois Chláir, Claregalway, Co. Galway, H91 NR23
No of positions: 1
Work Placement and Experience Programme
As per WPEP guidelines
Work Placement Experience Programme
Published On: 24 Sep 2024
Closing On: 19 Nov 2024

Apply

This Work Placement Experience Programme provides Participants with an opportunity to gain meaningful work experience, learning and training while on the programme. This programme is for jobseekers who are in receipt of qualifying social welfare payments and those transferring from a social welfare scheme or an ETB Training Allowance. Your eligibility for this programme will be verified by the Department as part of the application process.

The participant will receive excellent on the job training in a busy medical/retail environment. 

The participant will assist and learn in the following:
- Preparing and pricing stock.
- Merchandising.
- Serving and assisting customers.
- Operating and balancing a computerised till system.
- Induction in health and safety in the workplace.
- Meet and greet customers and assisting with advice on queries.
- Stock control
.- Time management
- Customer care
- Communication skills
- Teamwork
- Adaptability/Problem Solving

This is a training and work experience opportunity; no prior experience in this role is necessary. Accredited and/or sector recognised training will be provided to support your placement. Participants are eligible to participate in the WPEP QQI Work Experience Module which was developed by the Education & Training Boards in collaboration with the Department of Social Protection. This optional module will fulfil your accredited training requirements for the WPEP. 

The participant will receive formal/informal training and mentoring in the following: 

Formal Training:
IT skills – MS Office
Word
Excel
Design and Working with Web and Social Media Sites.

Informal Training
Customer Service
Communication/Social Media Skills
Training will be provided in Product Knowledge:- 
Till/Cash handling/Credit card training
Merchandising.