Job Details

Arrow DownBack

Information Officer

Logo of JobsIreland
  • Image for Employer
    St Vincent De Paul MW
  • Image for Job Ref
    Ref: #CES-2356780
  • Image for Location
    Ozanam House, Hartstonge Street, Limerick, V94 W2D3
  • Image Position
    No of positions: 4
  • Image Part Time
    Community Employment Programme
  • Image Hours per week
    19.5 hours per week
  • Image for Euro
    Community Employment Programme Rates
  • Image for Published
    Published On: 24 Sep 2024
  • Image for Closing
    Closing On: 05 Nov 2024

Eligibility to participate on CE is generally linked to those who are 21 years or over and in receipt of a qualifying social welfare payment for 1 year or more or 18 years and over for certain disadvantaged groups. Your eligibility will have to be verified by the Department.

You can register your interest by selecting the ‘Register your interest’ button or you can contact an Employment Personal Advisor (EPA) in your local Intreo Centre.

Applicants should supply suitable character references and be prepared to complete a Garda vetting application form.



Duties

This is a developmental opportunity, no experience necessary. Accredited training will be provided to support your career. 

Based in Ozanam house, we are currently recruiting for an Information Officer/ Receptionist.  
The information Officer is a point of contact for service users and members to the society who contact the society by telephone, email, letter or in person who are seeking assistance/ information.    
Duties include:  General reception and administrative duties.  Dealing with all telephone calls for assistance in a timely manner and adequately recording all data/information on data on the database for onward submission to volunteers. 
Assisting those in need:   Complete assistance requests by taking as much information as possible and inputting same in CRM 
Data Protection:   Ensure the recording, storage and distribution of client information is in accordance with SVP data protection policy.
CRM Database Management:  Responsible for ensuring the accuracy and completeness of data held on the CRM – including the correct assigning of clients to the correct conferences 
Skills required: 
•	Ability to work on own initiative or part of a team 
•	Excellent communication (Written and verbal) and interpersonal skills 
•	Proficient in IT – MS Word, Excel , Internet & Email
•	Ability to be flexible in approach 
•	Ability to maintain confidentiality 

 Please contact CE Supervisor Roisin on: 
 Roisin.taaffe@svp.ie  or  085 863 2928.
  • Sector:

Hide Share Button: No

Show Center Title: No