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Luxury Customer Service Manager

GILLIGAN BLACK RECRUITMENT LIMITED
Ref: #JOB-2358960
Co. Dublin,
No of positions: 1
Paid Position
40 hours per week
50000.00 - 55000.00 Euro Annually
Published On: 08 Oct 2024
Closing On: 05 Nov 2024

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Luxury Customer Service Manager
Dublin city centre (Fully onsite)
Shifts 5 over 7 days
Salary €50K to €55K + benefits

This prestigious retail store is looking to hire a Luxury Customer Service Manager. You will be responsible for making sure that the daily operations of the department run smoothly. Your duties include inspecting stock, buying, resolving customer complaints, training team members, compiling and implementing staff rosters, and working alongside the department management team in line with the company’s strategy.

Typically, your day-to-day will involve driving staff performance to achieve targets, management reporting, daily operations, demonstrating leadership by playing an active role on the selling floor, coaching, and motivating your team, assisting in facilitating solutions to customer issues in addition to directly managing escalated customer issues or complaints, review sales and take action on visual merchandising to maximize impact.

It is expected that you have 3 years of management experience coming from a high-end luxury brand. Must be an excellent communicator with excellent customer service skills who can also motivate and build an effective team.

Apply today for immediate consideration