Job Details

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Information Officer

  • Image for Employer
    INOU Clg
  • Image for Job Ref
    Ref: #CES-2391314
  • Image for Location
    INOU, Araby House, 8 Richmond St N, Dublin 1, D01 WY49
  • Image Position
    No of positions: 1
  • Image Part Time
    Community Employment Programme
  • Image Hours per week
    19.5 hours per week
  • Image for Euro
    Community Employment Programme Rates
  • Image for Published
    Published On: 12 May 2025
  • Image for Closing
    Closing On: 23 Jun 2025

Eligibility to participate on CE is generally linked to those who are 21 years or over and in receipt of a qualifying social welfare payment for 1 year or more or 18 years and over for certain disadvantaged groups. Your eligibility will have to be verified by the Department.

You can register your interest by selecting the ‘Register your interest’ button or you can contact an Employment Personal Advisor (EPA) in your local Intreo Centre.



Duties

This is a developmental opportunity, no experience necessary. Accredited training will be provided to support your career. 

The main purpose of this post is to work as part of the Welfare to Work Section alongside other Information / Advocacy Officers in providing welfare rights information, by telephone and email only (not in person), to the General Public and INOU affiliate organisations – full training will be provided to the successful applicant.

Duties to include -
Service Delivery
 Provide information and Advocacy services on Social Welfare payments/issues, Welfare Rights, Welfare to Work, Further Education and Training, Employment Rights and Social Welfare Appeals.
 Participate and contribute to section meetings, briefings and updates.
 Engage in training in order to provide information sessions/briefings for other organisations/information providers and at information events.
- Attend Information day/Job Fairs and other events where the INOU provides information stands and information services.

Administration
 Maintain records and details of queries received.
 To complete other appropriate and relevant tasks as may be required by the Welfare to Work Manager.
 Assist in updating Welfare Rights Information on the INOU website.
 Support the production and distribution of the INOU’s flagship publication: ‘Working for Work’.

Other
 To attend supervision on a regular basis with your Line Manager.
 To fully engage in the work of the team and to take up training opportunities offered by the project when appropriate.
  • This vacancy is suitable for Remote/Blended working
  • Sector:

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