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Logistics & Customer Service Coordinator

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  • Image for Employer
    Company Details Confidential
  • Image for Job Ref
    Ref: #JOB-2395988
  • Image for Location
    GREYHOUND RECYCLING & RECOVERY, Crag Avenue, Clondalkin Ind Est, Dublin 22, D22 E718
  • Image Position
    No of positions: 1
  • Image Part Time
    Paid Position
  • Image Hours per week
    40 hours per week
  • Image for Euro
    35000.00 - 40000.00 Euro Annually
  • Image for Published
    Published On: 12 Jun 2025
  • Image for Closing
    Closing On: 10 Jul 2025

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy. 


As Logistic & Customer Service Coordinator, you will play a crucial role in coordinating and optimising the daily activities of
our drivers to ensure efficient and timely recycling operations, focusing on always providing a positive customer experience.

Location: Dublin
Job Type: Full-time, Permanent

Schedule:
• 8-hour shift
• Day shift
• Monday to Friday
• Weekend availability

RESPONSIBILITIES:
• Coordinate and schedule waste collection and disposal services according to customer needs and company
resources
• Collaborate with logistics team to optimize routes and maximize operational efficiency. Resolving any issues or
queries in relation to day-to-day operations. From collections crews, customer services, customers, sales team, or
other stakeholders.
• Demonstrate a 'can do', first time fix, problem solving attitude.
• Ensure service delivery is always met through route optimisation and monitoring. Pulling and interpreting reports
from cameramatics on a weekly & monthly basis. Highlighting any issues and assisting in remedying the issues
identified.
• Working with the Logistic Manager to develop and embed a safe working environment at the depot. Assisting the
Logistic Manager and H&S Manager in the delivery of toolbox talks to the collections team and participate other
safety related items and events.
• Proactively participate in the Performance Management process to ensure delivery of own and the wider team's,
objectives.
• Maintain accurate records of customer service interactions, transactions, and service requests.
• Resolve customer complaints and issues promptly and professionally, ensuring a high level of customer
satisfaction.
  • Sector:

Career Level

  • Experienced [Non-Managerial]

Candidate Requirements

Essential Desirable

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