Job Details
FM Helpdesk
-
Sodexo Ireland -
Ref: #JOB-2413064 -
Newbridge, Co. Kildare, -
No of positions: 1 -
Paid Position -
40 hours per week -
18.00 Euro Hourly -
Published On: 22 Sep 2025 -
Closing On: 20 Oct 2025
In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.
Job Introduction Helpdesk Administrator Location: Newbridge, Co. Kildare Contract: Full-time, shift-based (5 days over 7) Salary: €18.00 Per Hour About the Role We are seeking a motivated and reliable Helpdesk Administrator to join our on-site Facilities Management team in Newbridge. This is a varied, hands-on role that combines helpdesk support, facilities coordination, administration, and general operative duties in a busy production and manufacturing environment. You will be the first point of contact for facilities-related queries, supporting both the FM Operations team and wider site staff to ensure smooth, efficient, and compliant service delivery. Key Responsibilities Operate and oversee FM Coordination and Helpdesk activities Manage and close PPM tasks using Maximo (training provided), ensuring SLA compliance Handle purchasing requests, supplier coordination, and work order tracking Provide helpdesk support for internal queries and issues Input payroll data via UDC Payroll and Kronos systems Support onboarding and training administration for new team members Maintain FM training plans, compliance records, and admin control of contracts Produce weekly task progress reports and support general office administration Assist with ad-hoc site operations including setups, moves, and reviews Always adhere to site health, safety, and compliance standards What We’re Looking For Strong customer service and communication skills Reliable, flexible, and able to prioritise multiple tasks Confident team player with solid planning and organisation abilities Advanced IT skills (MS Office essential, CAFM systems desirable) Experience in facilities coordination, helpdesk, or administration roles Familiarity with compliance and health & safety practices Experience in production/manufacturing environments is an advantage Full Irish driving licence. Why Sodexo?: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Irelands enhanced benefits and leave policies. Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications. We are committed to being an inclusive employer.
- Sector:
Career Level
- Entry Level
Candidate Requirements
Essential- Minimum Experienced Required (Years): 1
- Minimum Qualification:No Qualification
- Ability Skills:Administration, Computer Literacy, Interpersonal Skills
- Competency Skills:Collaboration, Priority Planning, Problem Solving, Teamwork
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