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Community Operations Analyst - Hebrew speaker

  • Image for Employer
    Cpl Solutions Ltd
  • Image for Job Ref
    Ref: #JOB-2414347
  • Image for Location
    Nova atria North, Blackthorn Road, Dublin 18, D18 F5X2
  • Image Position
    No of positions: 1
  • Image Part Time
    Paid Position
  • Image Hours per week
    37.5 hours per week
  • Image for Euro
    34000.00 - 38000.00 Euro Annually
  • Image for Published
    Published On: 30 Sep 2025
  • Image for Closing
    Closing On: 28 Oct 2025

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy. 


With 2.26 billion active users each month, it is essential that an expert team of content reviewers are in place to skillfully manage mass amounts of uploaded material daily.

Main Duties:
Assist client’s community and help resolve inquires;
Investigate and resolve issues reported on client’s platform;
Spot and scope scalable solutions to improve support of community of users;
Enforce client’s Terms of Use by monitoring reports of abuse;
Identify inefficiencies in workflows and suggest solutions;
Escalate issues outside company policy to global team.

Essential Competencies:
Strong personal resilience with the ability to operate in a pressured and fast paced environment.
High adaptability and positive approach to challenges.
Ability to make decisions and to solve problems, effective Time management and Prioritization skills, working as part of a team and consistently achieving KPIs.

Candidate Experience:
Fluent in Hebrew and English, alongside cultural understanding of the market.
Flexible in working in a faced paced environment with different projects to work on.
Degree/1+ years professional experience preferred.

Salary: €34,000 per annum (inclusive of shift allowance)
Location: Nova Atria, Blackthorn Road, Sandyford Business Park, Dublin 18
Hours: 37.5 hours per week Monday to Sunday (including Bank Holidays). Some weekend work is also required.
Shifts: Evening shift - 6.00 pm – 2:30 am
Contract Type: Permanent

Benefits: Free canteen onsite in client site during shift hours, Health Care & Extensive Training & Development. Free access to Covalen Group Scheme website, 24-hour Employee Assistance Programme (EAP), Wellness Programme, Tax Saver Scheme, Bike to Work Scheme.
  • Sector:

Career Level

  • Entry Level

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