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IT Support Analyst (Build Squad)

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  • Image for Employer
    Company Details Confidential
  • Image for Job Ref
    Ref: #JOB-2415182
  • Image for Location
    Unit 20D, Beckett Way, Pk W Bus Pk, Dublin 12, D12 T6P6
  • Image Position
    No of positions: 1
  • Image Part Time
    Paid Position
  • Image Hours per week
    37.5 hours per week
  • Image for Euro
    34000.00 Euro Annually
  • Image for Published
    Published On: 06 Oct 2025
  • Image for Closing
    Closing On: 04 Nov 2025

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy. 


We are seeking a hands-on, detail-oriented IT Build Squad Technician to join our Service team. This role is responsible for the physical build, configuration, troubleshooting, and repair of laptops and related hardware. You will play a key part in ensuring end-users receive fully functional, secure, and optimized devices to support their work.

Key Responsibilities:
Laptop Build & Configuration:
Assemble and configure laptops according to company standards and user requirements.
Install operating systems, drivers, and essential software packages.
Apply security policies and ensure compliance with IT standards.
Troubleshooting & Repair:
Diagnose and resolve hardware and software issues.
Perform component replacements (e.g., SSDs, RAM, keyboards, screens).
Liaise with vendors for warranty repairs and parts ordering.
Quality Assurance & Documentation:
Conduct quality checks on all builds before deployment.
Maintain accurate records of builds, repairs, and inventory.
Update asset management systems and ticketing platforms.
Collaboration & Support:
Work closely with the IT Service Desk and Onboarding teams to meet deployment timelines.
Provide technical support during onboarding and refresh cycles.
Assist in continuous improvement of build processes and documentation.

Required Skills & Experience:
Proven experience in IT hardware support or build technician roles.
Strong understanding of laptop components and repair techniques.
Familiarity with Windows OS deployment tools (e.g., MDT, SCCM, Intune).
Basic networking and troubleshooting knowledge.
Excellent organizational and time management skills.
Ability to work independently and as part of a team.

Desirable Qualifications:
CompTIA A+ or similar IT certification.
Experience with enterprise asset management systems.
Knowledge of MacOS and Apple hardware is a plus.
  • Sector:

Career Level

  • Entry Level

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