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Duty-Free Engagement Specialist

  • Image for Employer
    MAYBIN SUPPORT SERVICES (IRELAND) LIMITED
  • Image for Job Ref
    Ref: #JOB-2419841
  • Image for Location
    Three, the Green, Dublin Airport Cent, Dublin Airport, Swor, Co. Dublin, K67 X4X5
  • Image Position
    No of positions: 1
  • Image Part Time
    Paid Position
  • Image Hours per week
    39 hours per week
  • Image for Euro
    34000.00 Euro Annually
  • Image for Published
    Published On: 07 Nov 2025
  • Image for Closing
    Closing On: 05 Dec 2025

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy. 


Maybin Support Services (Ireland) Limited, located at Momentum House, Muirfield Drive, Naas Road, Dublin 12, D12N7PV, is looking for a Duty-Free Engagement Specialist to work at Dublin Airport, Swords, Co Dublin, K67 X4X5, Ireland. This role is a specialist, strategic appointment focused on market development and the commercial management of our over 50 premium and super premium brands in our duty-free portfolio. The responsibilities require an understanding of the brands international product portfolio, the taste and palate of the non-EEA traveller and diaspora market and other skillsets which are not commonly available in the local labour market and are essential to delivering targeted GTR growth.  It requires specialist non-EEA market and product knowledge.

Key Responsibilities
	Develop and implement strategic market-entry reports and channel roadmaps for Global Travel Retail (GTR), prioritising duty-free hubs.
	Leverage knowledge of platforms (e.g., Salesware and AXLR8 FSS.) to execute campaigns effectively, while collaborating with technical support teams.
	Analyse customer behaviour and segmentations (by key indicators such as diaspora travel and premium purchase drivers) to shape shopper marketing and assortment strategy.
	Collaborate with cross-functional brand activation teams (commercial, marketing and supply chain) to design and deliver integrated GTR activations that meet revenue, margin and brand KPIs.
	Liaise and coordinate with key airport/duty-free operators and other stakeholders to structure and secure optimal commercial terms, slotting, display fees and joint-promotional investments.
	Produce quarterly competitive reports, market intelligence and feedback on new and existing product launches and seasonal programs; making necessary recommendations.
	Manage promotional projects and measure activation performance (sales uplift, conversion, tactical ROI); implement continuous improvement based on data insights.
	Act as the subject-matter expert for targeted non-EEA markets (e.g., West Africa, Caribbean, North and South America), advising senior stakeholders on long-term market development.

Preferred Qualifications
	Previous experience in FMCG sector is desirable
	Brand and Product Knowledge
	Strong business analysis and branding skills
	Experience collaborating with technical and business teams
	Stakeholder management
	Previous experience with brand compliance and product portfolio management
	Good working knowledge of Microsoft Office and CRM/reporting tools
	Technical reporting and documenting feedback
	Demonstrate ability to think critically and creatively.
	Outstanding organizational, communication, and interpersonal skills
	Previous experience in merchandising, field sales or FMCG retail is desirable
	A genuine passion for the drinks industry and premium spirits.

Salary: €34.000 per year
Work hours: 39 per week
Location of work: Dublin Airport, Swords, Co Dublin, K67 X4X5, Ireland
  • Sector:

Career Level

  • Experienced [Non-Managerial]

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