Job Details

Arrow DownBack

Customer Services Administrator

  • Image for Employer
    OSTEOTEC IRELAND LIMITED
  • Image for Job Ref
    Ref: #JOB-2422267
  • Image for Location
    Providence House, Blanchardstown Corpo, Dublin 15, D15 XPT9
  • Image Position
    No of positions: 1
  • Image Part Time
    Paid Position
  • Image Hours per week
    37.5 hours per week
  • Image for Euro
    37000.00 - 42000.00 Euro Monthly
  • Image for Published
    Published On: 25 Nov 2025
  • Image for Closing
    Closing On: 23 Dec 2025

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy. 


Communications with customers and sales representative/sales agents.   
Liaise with customers for booking of Loan and Consignment Sets and other orders  
Processing of orders and loans for products using CRM/ERP.    
Tracking of any Back Orders: Pricing Queries: Quotations.    
Answer product and service questions; suggesting information about other products and services.    
Open customer accounts by recording account information.    
Maintain customer records by updating account information.    
Prepare Invoices after despatch of orders.    
File completed Customer Orders and records.    
Assist with resolving of product or service problems by clarifying any customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.    
Maintain financial accounts by processing customer adjustments.    
Prepare product or service reports by collecting and analysing customer information.    
Contribute to team effort by accomplishing related results as needed.    
Assist with preparing orders within Warehouse environment ready for despatch to customers.    
Ensure that all aspects of Quality Management System and QAPs are followed and contribute to continuous improvement plans via CAPA system  
Learn other job roles within the company in order to assist during holiday and sickness periods.    
Any other relevant, reasonable ad hoc duties that may be requested.  

Experience in a regulated industry is preferred. Previous customer services experience is preferred.
  • Sector:

Career Level

  • Experienced [Non-Managerial]

Hide Share Button: No

Show Center Title: No