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Customer Executive -Commercial

  • Image for Employer
    BRITVIC IRELAND LIMITED
  • Image for Job Ref
    Ref: #JOB-2424025
  • Image for Location
    Kylemore Park West, Ballyfermot, Dublin 10,
  • Image Position
    No of positions: 1
  • Image Part Time
    Paid Position
  • Image Hours per week
    37.5 hours per week
  • Image for Euro
    35000.00 - 38000.00 Euro Annually
  • Image for Published
    Published On: 09 Dec 2025
  • Image for Closing
    Closing On: 06 Jan 2026

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy. 


Key Responsibilities:


Finance:

· Ensure the accuracy of internal/external pricing/promotion data to reduce account queries.

· Set up customer pricing and manage the pricing templates for each account.

· Process payment of invoices and coordinate with accounts receivable/payable to deliver on

time for the customer.

· Develop and maintain customer invoicing trackers.

· Work with AR (Accounts Receivable) and customer AP (Accounts Payable) to investigate and

resolve any customer claims and keep pricing trackers up to date.

· Complete all new account setups as required.

· Take ownership of all account maintenance: Pricing, Invoicing, order queries, and NPD (New

Product Development) setup.

Growth: · Take ownership of Field team-related communications to support the National Account Manager with business-agreed JBP (Joint Business Plan) and forward-agreed promotional plans. · Work with data analytics to understand opportunities and gap closures. · Develop better pricing/promotion ways of working to improve P&L (Profit and Loss) accuracy. · Contribute to developing/improving customer templates for faster processing and turnaround. Productivity: · Develop a clear process to manage price increases. · Support the Commercial team through flexibility, systems knowledge, and the ability to use Xtel, SAP, SAC, and Microsoft packages. Enablement: · Develop a proactive approach to customer promotions. · Ensure accurate submission of Promotions and New Line Forms in advance of deadlines. · Oversee the accuracy and timeliness of promotional input to the Xtel system in accordance with the quarterly planning process, by working closely with the account management team. · Contribute to the price increase process. · Develop two-way lines of communication with the customer, other Britvic internal channels, and the commercial/field team. · Structure and ownership of weekly task meetings with Account Managers. Other Responsibilities: · Work alongside Customer Care on order/delivery queries and out-of-stock issues. · Administer the Master Price File. · Maintain Customer Pricing/Promotions Files. · Maintain Product file listings. · Communicate with Customers and Functions. · Gather customer-required information (e.g., NLF, pack size, allergens). · Liaise with key administrators within the national and regional account base. · Participate in cross-functional projects and promote a culture of growth, learning, and best practices.

Knowledge, Skills & Experience Required:

· Strong IT abilities

· Strong time management Skills

· Strong attention to detail & high accuracy levels

· Good communicator/interpersonal skills

· Works on own initiative

· Working knowledge of Word/Excel/PowerPoint/Outlook

· Strong team player

· SAP and customer system knowledge is desirable

· Xtel & SAC knowledge or learning ability

Qualifications: · Educated to A level standard/Leaving Certificate or experience of working within a commercial function would be preferable.
  • This vacancy is suitable for Remote/Blended working
  • Sector:

Career Level

  • Managerial

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