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Regional Soft Services Manager

  • Image for Employer
    Sodexo Ireland
  • Image for Job Ref
    Ref: #JOB-2425852
  • Image for Location
    Ireland,
  • Image Position
    No of positions: 1
  • Image Part Time
    Paid Position
  • Image Hours per week
    39 hours per week
  • Image for Euro
    70000.00 Euro Annually
  • Image for Published
    Published On: 19 Dec 2025
  • Image for Closing
    Closing On: 30 Jan 2026

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy. 


About the Role:  We are seeking an experienced and driven Regional Soft Services Manager to lead the delivery of cleaning and soft services across 78 ESB sites nationwide.This is a high-impact role responsible for ensuring operational excellence, contract compliance, exceptional service standards, and strong client relationships.
The successful candidate will lead a large, multi-site team and play a critical role in maintaining quality, driving performance, and promoting continuous improvement in line with Sodexo and ESB requirements.

Key Responsibilities:
Operational Management
Oversee the delivery of cleaning and soft services across all ESB locations.
Ensure compliance with service-level agreements (SLAs), KPIs, and quality standards.
Implement and monitor schedules, audits, and compliance processes.
Uphold all Sodexo and ESB health, safety, and environmental policies.

Team Leadership
Lead, motivate, and develop site managers, supervisors, and cleaning teams.
Carry out performance reviews and identify training and development needs.
Foster a culture of accountability, engagement, and continuous improvement.

Client Relationship Management
Serve as the primary point of contact for ESB stakeholders on soft services.
Maintain strong client relationships and ensure proactive issue resolution.
Attend client meetings and deliver operational updates and reports.

Financial & Resource Management
Manage labour, materials, and equipment budgets across all sites.
Monitor cost control measures and identify efficiency opportunities.
Produce accurate forecas ting and financial performance reporting.

Compliance & Quality Assurance
Ensure full compliance with statutory requirements and contractual obligations.
Conduct regular site audits and inspections to maintain high service standards.
Support sustainability initiatives and ESG compliance.

Skills & Experience Required
Proven experience managing multi-site cleaning or soft services operations.
Strong leadership skills and experience managing large, diverse teams.
Excellent client relationship and stakeholder management skills.
Strong understanding of health and safety legislation and quality standards.
Financial management experience, including budgeting and forecasting.

Ability to travel nationwide and ! work flex! ibly as required.

Qualifications
Minimum 5 years’ experience in facilities management or soft services management.
IOSH or NEBOSH certification (desirable).
Full clean driving licence.
Key Competencies

Leadership & Team Development
Operational Excellence
Customer Focus
Financial Management
Problem-Solving & Decision-Making
Communication & Interpersonal Skills

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
  • Sector:

Career Level

  • Not Required

Candidate Requirements

Essential Desirable

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