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Post Office Clerk Assistant

  • Image for Employer
    An Post Drumcondra
  • Image for Job Ref
    Ref: #WPEP-2431466
  • Image for Location
    AN POST, Drumcondra Rd Lwr Po, 153 Drumcondra Rd Lw, Dublin 9, D09 WN56
  • Image Position
    No of positions: 1
  • Image Part Time
    Work Placement and Experience Programme
  • Image Hours per week
    As per WPEP guidelines
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    Work Placement Experience Programme
  • Image for Published
    Published On: 02 Feb 2026
  • Image for Closing
    Closing On: 30 Mar 2026

This Work Placement Experience Programme provides Participants with an opportunity to gain meaningful work experience, learning and training while on the programme. This programme is for jobseekers who are in receipt of qualifying social welfare payments and those transferring from a social welfare scheme or an ETB Training Allowance. Your eligibility for this programme will be verified by the Department as part of the application process. 


We are offering a structured 26-week trainee placement in our busy Post Office. This Work Placement Experience Programme (WPEP) role will provide hands-on training in customer service, cash handling, and postal & financial services.

A dedicated workplace mentor will support you throughout the placement, with at least 60 hours of training. 

This placement is an excellent opportunity to build practical workplace skills, gain confidence in a customer-facing environment, and enhance your employability for future permanent roles.

The placement is designed for individuals with no prior experience — full training and mentoring will be provided. Over the course of the programme, you will gain valuable skills in:

•	Assisting customers with postal, savings, and payment services
•	Handling transactions securely and accurately
•	Using computer systems and office processes
•	Developing strong communication and organisational skills
 
This is a training and work experience opportunity; no prior experience in this role is necessary. Accredited and/or sector recognised training will be provided to support your placement. Participants are eligible to participate in the WPEP QQI Work Experience Module which was developed by the Education & Training Boards in collaboration with the Department of Social Protection. This optional module will fulfil your accredited training requirements for the WPEP.


Formal Training (20 Hours)

Customer Service Skills – 10 hours

Cash Handling & Fraud Awareness – 5 hours

Health & Safety in the Workplace – 5 hours

Informal Training (40 Hours)

On-the-job training in postal and financial services operations – 15 hours

Customer interaction and communication practice – 10 hours

Office administration, reporting, and systems training – 10 hours

Teamwork, shadowing, and workplace integration – 5 hours
  • Sector:

Career Level

  • Not Required

Candidate Requirements

Essential

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