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Hotel Hospitality Manager

  • Image for Employer
    ST. HELEN'S HOTEL UNLIMITED COMPANY
  • Image for Job Ref
    Ref: #JOB-2439219
  • Image for Location
    St Helen's Hotel, Stillorgan Road, Blackrock, Co. Dublin, A94 V6W3
  • Image Position
    No of positions: 1
  • Image Part Time
    Paid Position
  • Image Hours per week
    39 hours per week
  • Image for Euro
    36650.00 Euro Annually
  • Image for Published
    Published On: 23 Mar 2026
  • Image for Closing
    Closing On: 20 Apr 2026

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy. 


We are seeking an experienced and dynamic Hotel Hospitality Manager to oversee all hotel service operations. This senior leadership role is responsible for managing multiple departments, ensuring seamless operations, and delivering exceptional, personalised guest experiences in line with Forbes Travel Guide standards.
The ideal candidate will demonstrate strong leadership, strategic oversight, and independent decision-making.

Key Responsibilities:
Lead daily operations across departments and ancillary services, supervising managers and team leaders.
Drive performance management, staff development, and departmental goal achievement.
Plan staffing, rostering, and workforce strategies in line with occupancy and operational needs.
Define, implement, and uphold Forbes-level service standards, ensuring consistency, precision, and attention to detail across all touchpoints
Oversee operational systems (Opera Cloud, Symphony, SAP, Alkimii) for accurate reporting and efficiency.
Ensure compliance with health & safety, food safety, licensing, and company standards.
Prepare operational and financial reports, manage budgets, and identify cost-saving opportunities.
Collaborate with senior management on strategic planning, revenue growth, and new initiatives.

Skills & Competencies:
Proven experience in managing operations within a luxury hotel or high-end hospitality environment
Strong leadership presence with the ability to inspire, mentor, and develop high-performing teams
Deep understanding of Forbes Travel Guide standards and luxury service delivery
Exceptional attention to detail and a passion for creating memorable, personalised guest experiences
Proficiency in Opera Cloud, Symphony, and Alkimii (SAP experience advantageous)
Strong financial acumen with the ability to interpret and act on performance data
Excellent communication and interpersonal skills, with a polished and professional approach

Authority & Accountability:
Full managerial authority over hotel service operations and staffing.
Responsible for operational planning, service delivery, and compliance.
Independent decision-making for operational and guest service matters
  • Sector:

Career Level

  • Professional

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