Job Details
Customer Success Associate
-
FOCAL FACT LIMITED -
Ref: #JOB-2447608 -
Office 004, Block 5, Tallaght Rtl Ctr, High Street, Dublin 24, D24 YK8N -
No of positions: 1 -
Paid Position -
40 hours per week -
37545.00 Euro Annually -
Published On: 08 May 2026 -
Closing On: 05 Jun 2026
In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.
Location: Office 004, Block 5, Tallaght, Dublin 24, Ireland (Hybrid) Minimum Annual Remuneration: €37,545 (fixed) Hours of Work: 40 hours per week (Monday–Friday) Description of Employment This entry-level role supports the company’s core service offering by assisting in the identification and recruitment of experts for client projects and providing operational support to project delivery teams. Key Duties and Responsibilities • Conduct research to identify potential experts relevant to client requirements • Perform outreach to potential experts using company-approved methods • Maintain and update internal databases with accurate expert information • Assist in coordinating expert consultations and scheduling • Support senior team members in executing client projects • Track outreach activity and update internal systems accordingly • Ensure compliance with company policies, including confidentiality and data protection • Provide administrative support related to project delivery Skills, Qualifications, and Experience • Bachelor’s degree or equivalent qualification • Previous experience in a research, administrative, or customer-facing role is desirable • Strong communication and organisational skills • Ability to work to deadlines in a structured environment • Attention to detail and willingness to follow defined processes • Basic proficiency in standard office software and online research tools
- This vacancy is suitable for Remote/Blended working
- Sector:
Career Level
- Entry Level
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