Job Details

Digital and Quality Systems Assistant

  • Image for Employer
    FIRST IVF LIMITED
  • Image for Job Ref
    Ref: #WPEP-2450099
  • Image for Location
    FIRST IVF, Abbey Hall, Abbeylands, Clane, Co. Kildare, W91 N500
  • Image Position
    No of positions: 1
  • Image Part Time
    Work Placement and Experience Programme
  • Image Hours per week
    As per WPEP guidelines
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    Work Placement Experience Programme
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    Published On: 06 Jul 2026
  • Image for Closing
    Closing On: 31 Aug 2026

This Work Placement Experience Programme provides Participants with an opportunity to gain meaningful work experience, learning and training while on the programme. This programme is for jobseekers who are in receipt of qualifying social welfare payments and those transferring from a social welfare scheme or an ETB Training Allowance. Your eligibility for this programme will be verified by the Department as part of the application process.


Applicants should supply suitable character references and be prepared to complete a Garda vetting application form.

First IVF is a HSE approved fertility clinic based in Clane, County Kildare. 
This placement is designed to provide practical learning experience in two highly transferable areas: digital/social media support and Quality Management Systems within a regulated clinical environment. These skills are relevant not only to IVF and fertility services, but also to healthcare, administration, quality assurance, compliance, life sciences, regulated industries and general office-based employment.

The participant will support clinic open events by assisting with preparation, organisation, sign-in processes, information materials and follow-up reporting. They will also assist with reviewing the clinic website for general accuracy, broken links and outdated information, with any proposed changes submitted to the appropriate staff member for review and approval.

The participant will be supervised at all times and will only carry out activities after receiving appropriate training.

During the placement, with supervision the participant will:
Support social media by monitoring trends and scheduling approved content
Assist with marketing and patient information processes
Help prepare reports of enquiries and expressions of interest
Support clinic open events, including preparation, sign-in and follow-up
Review website content for accuracy and flag any issues
Gain supervised exposure to document control, audits and record keeping within a quality system 
This is a training and work experience opportunity, no prior experience in this role is necessary. Accredited and/or sector recognised training will be provided to support your placement. Participants are eligible to participate in the WPEP QQI Work Experience Module which was developed by the Education & Training Boards in collaboration with the Department of Social Protection.

Formal / Structured Training (Approx. 20 hours)
•	Health and Safety Awareness
•	Manual Handling and Display Screen Equipment
•	Fire Safety and Risk Assessment
•	Infection Prevention and Control
•	Introduction to Quality Management Systems (QMS)
•	Risk Management and Continuous Improvement
•	Audit Awareness and Processes
•	GDPR and Data Protection
•	Patient Confidentiality in a healthcare setting
•	Professional communication skills
•	Handling enquiries and escalation processes
•	Website and social media approval processes
•	Contact reporting and data handling principles

Supervised Practical Training (Approx. 40 hours)
•	Workplace induction and clinic orientation
•	Use of social media tools and content scheduling
•	Reviewing and updating website content (under supervision)
•	Preparing enquiry and contact reports
•	Supporting clinic events and follow-up processes
•	Exposure to quality system activities (documents, training records, audits)
•	Understanding incident reporting, complaints awareness and escalation
•	Ongoing supervision, feedback and review of learning


  • Sector:

Career Level

  • Not Required

Candidate Requirements

Essential

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