Job Details
Programme & Student Support Coordinator
-
THE GREENANE CENTRE LIMITED -
Ref: #JOB-2450515 -
Greenane, Tipperary, Co. Tipperary, E34 CX13 -
No of positions: 1 -
Paid Position -
20 hours per week -
15.00 - 20.00 Euro Hourly -
Published On: 27 May 2026 -
Closing On: 12 Jun 2026
In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.
The Programme & Student Support Coordinator is a key operational role responsible for ensuring the smooth day-to-day running of training programmes. This position sits at the heart of the student journey—from initial enquiry through to registration, participation, and completion. The role requires a highly organised, responsive, and relational individual who can manage administrative systems, support students effectively, and liaise confidently with tutors and the wider team. Key Responsibilities Student Enquiries & Communication: Act as the first point of contact for all course-related enquiries Respond to prospective and current students in a timely, professional, and informative manner Provide accurate information on programmes, schedules, fees, and academic requirements Support prospective students through the decision-making and enrolment process Student Registration & Onboarding: Manage the full student registration process from application to enrolment Maintain accurate student records and documentation Coordinate onboarding communications, materials, and access to systems Ensure a smooth and welcoming start to each programme Payments & Financial Administration: Manage course payments, payment plans, and invoicing Track missed instalments and follow up as required Liaise with finance/bookkeeping as needed Ensure accuracy and confidentiality in all financial processes Programme Coordination: Support the scheduling and organisation of programme delivery Liaise with tutors regarding timetables, materials, and Zoom links Assist in coordinating online and in-person training days Ensure all programme logistics run efficiently Student Portal & Systems Management: Manage and maintain the student learning portal (uploads, access, recordings) Ensure students and tutors have appropriate access to materials Troubleshoot basic access or system issues Keep systems organised, up to date, and user-friendly Student Support: Provide day-to-day support to students throughout their learning journey Respond to queries, concerns, and practical issues Escalate more complex concerns to the appropriate team member Contribute to a positive, supportive, and professional student experience Person Specification Essential: Experience in an administrative, coordination, or support role Excellent organisational skills and strong attention to detail Strong written and verbal communication skills Ability to manage multiple tasks and priorities efficiently Confidence using digital systems (e.g. CRM, learning platforms, spreadsheets) Desirable: Experience in an education, training, or learning environment Familiarity with online learning platforms or student management systems Experience managing payments or financial admin processes Key Skills & Attributes: Warm, professional, and responsive communication style Highly organised and proactive Reliable, with strong follow-through Able to work independently and as part of a team Discreet and trustworthy
- This vacancy is suitable for Remote/Blended working
- Sector:
Career Level
- Experienced [Non-Managerial]
Candidate Requirements
Essential- Minimum Experienced Required (Years): 5
- Minimum Qualification:Level 5 (incl Leaving Certificate/ Leaving Certificate Applied/ Leaving Certificate Vocational Programme)
- Ability Skills:Administration, Communications, Computer Literacy, Technical IT
- Competency Skills:Flexibility, Initiative, Management, Teamwork
- Specialising In:education administration
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