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Administration Assistant

  • Image for Employer
    Sherry Fitzgerald Lettings Cork
  • Image for Job Ref
    Ref: #WPEP-2452889
  • Image for Location
    SHERRY FITZGERALD LETTINGS, 6 Lapp's Quay, Cork, Co. Cork, T12 XHF6
  • Image Position
    No of positions: 1
  • Image Part Time
    Work Placement and Experience Programme
  • Image Hours per week
    As per WPEP guidelines
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    Work Placement Experience Programme
  • Image for Published
    Published On: 22 Jul 2026
  • Image for Closing
    Closing On: 16 Sep 2026

This Work Placement Experience Programme provides Participants with an opportunity to gain meaningful work experience, learning and training while on the programme. This programme is for jobseekers who are in receipt of qualifying social welfare payments and those transferring from a social welfare scheme or an ETB Training Allowance. Your eligibility for this programme will be verified by the Department as part of the application process. 


This is a structured 6-month training role designed to give a participant hands-on training and valuable experience within a busy property lettings and management office. The placement will focus on office administration support, tenant support, and customer service within the residential property sector.

The successful participant will gain practical experience working within a professional office environment while learning how a busy office operates on a day-to-day basis.
Full training will be provided in all aspects of the role. A mentor will guide and support the participant throughout the placement.

Skills the Participant Will Gain
•	Professional customer service skills 
•	Telephone and email communication 
•	Residential lettings administration 
•	RTB and tenancy administration awareness 
•	Microsoft Office proficiency 
•	Database and records management 
•	Property management software experience 
•	GDPR compliance and data protection awareness 
•	Scheduling and office coordination skills 
•	General office administration and business support experience 
This is a training and work experience opportunity; no prior experience in this role is necessary. Accredited and/or sector recognised training will be provided to support your placement. Participants are eligible to participate in the WPEP QQI Work Experience Module which was developed by the Education & Training Boards in collaboration with the Department of Social Protection. This optional module will fulfil your accredited training requirements for the WPEP.

Formal / Accredited Training (20 Hours):
Customer Service Skills for Property Management	
GDPR & Data Protection Awareness	
Health & Safety in the Office Environment	
Effective Business Communication & Telephone Skills

Informal / On-the-Job Training (40 Hours):
Introduction to Residential Lettings & Property Management
Tenant Enquiry Handling and Customer Service Procedures
Acquaint Property Management Software Training
Microsoft Office (Word, Excel, Outlook)
Document Management and Electronic Filing Systems
RTB Procedures and Residential Tenancies Administration
Scheduling Viewings, Inspections and Contractor Appointments
Office Administration, Telephone Systems and Reception Duties
  • Sector:

Career Level

  • Not Required

Candidate Requirements

Essential

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