Job Details

Customer Service Specialist

  • Image for Employer
    BLACKBERRY HEARING LIMITED
  • Image for Job Ref
    Ref: #JOB-2456004
  • Image for Location
    Unit 5A, Tesco Xtra, Stapleton Drive, Dundalk, Co. Louth, A91 EW25
  • Image Position
    No of positions: 1
  • Image Part Time
    Paid Position
  • Image Hours per week
    15 hours per week
  • Image for Euro
    To be Confirmed
  • Image for Published
    Published On: 01 Jul 2026
  • Image for Closing
    Closing On: 29 Jul 2026

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.


Company Description Established in 2015, Blackberry Hearing has quickly grown to become the largest Irish-owned provider of hearing aids. Our incredible team manage our clinics and stores nationwide and set the standard when it comes to service, transparency and price. We set out to become the best hearing aid provider in Ireland by providing every customer with an outstanding level of service.
We are a local Irish business with ambitious growth plans into the future and are looking for smart, hardworking, and conscientious people to join our team. Our customer reviews and video testimonials reflect our commitment to our customers and the level of service we aim to provide everyone.
Role Description We are looking for a friendly Front of House Customer Service Specialist to join our busy hearing care clinic in Dundalk. It is a part-time, job-share position.
Key Responsibilities
Greet customers warmly and provide exceptional Front of House service
Manage appointments, respond to customer queries, and handle basic administration
Assist with product information, aftercare and basic hearing aid support
Promote products and accessories to customers
Maintain clinic presentation and manage stock
Support promotional activities, community events and marketing initiatives
Work closely with the Business Development Manager on local outreach
Requirements
Full, clean driving licence
Previous experience in retail or customer service 
Strong communication, organisational and computer skills
Flexible availability for additional hours, including weekends
Professional, approachable and customer-focused attitude 
  • Sector:

Career Level

  • Experienced [Non-Managerial]

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