Duties

This is a developmental opportunity, no experience necessary. Accredited training will be provided to support your career.

Sales Administration
To provide support to the Business Development Manager in undertaking sales and marketing tasks
Assist in the pop-up shop or other retail outlet as appropriate and ensure it is maintained 
Update website with up to date products, photographs and information
Take, upload and edit photographs of all products and catalogue 
Manage stock inventory and keep all lists up to date
Assist the Business Development Manager in all aspects of social media posting including photographs and scheduling posts
Escalate queries or issues to the BDM or manager
Be flexible in approach to sales administration duties
Package products and post for online sales

To deal with enquiries and maintain a record of enquiries
Greet people, address their queries with empathy and confidentiality and maintain a record of same
To deal with all post and make record of same
Keep a diary of events and timetables
Set agendas and perform minute taking at meetings
Information/Communications
Stock the office and shop with relevant information, update the information and provide the public with easy access to relevant information
Finance
Support the manager and RWN finance administrator with Cycle Up Petty Cash and general bookkeeping
Maintain accurate Finance records and maintain filing up to date
Keep records of stock inventory 
Assist the RWN Finance administrator and Cycle Up manager with preparations for the RWN annual financial Audit
Banking as required
General
To ensure administrative deadlines are met
Participate fully as a team member and cooperate with all staff and volunteers
Perform any other duties that may be deemed necessary by the RWN Manager, and Voluntary Management Committee from time to time.
Attend training required to carry out and develop in the role
To develop your knowledge and skills in all aspects of the position.

Office Premises – Required when the pop-up shop has completed
Oversee the general maintenance of the office and office facilities
Ensure that the office is supplied with the necessary equipment and supplies
Implement the policies and procedures and keep the management informed of any issues arising
Maintain records and files
Staff the office and open it to the public at agreed times.

Other Relevant Information
The hours of work will be agreed prior to start. You will be expected to be flexible about evening and weekend work for which overtime will not be paid but time-off-in-lieu will be granted.
A six-month probation period will apply with reviews at 3 and 6 months.  

Accountability
The Sales & Marketing administrator will report directly to the Business Development Manager.  The successful applicant will be responsible to the Business Development Manager and ultimately to the RWN Cycle Up Social Enterprise Manger and the RWN Voluntary Management Committee. The Administrator will observe confidentiality at all times in relation to Project business.