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Technical Operations Analyst

  • Image for Employer
    APLEONA IRELAND LIMITED
  • Image for Job Ref
    Ref: #JOB-2464796
  • Image for Location
    APLEONA IRELAND REAL EST LIMIT, Landscape House, Landscape Rd, Church, Dublin 14, D14 A6P3
  • Image Position
    No of positions: 1
  • Image Part Time
    Paid Position
  • Image Hours per week
    40 hours per week
  • Image for Euro
    36605.00 Euro Annually
  • Image for Published
    Published On: 19 Aug 2026
  • Image for Closing
    Closing On: 16 Sep 2026

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy. 


The Technical Operations Analyst is responsible for supporting day-to-day service 
operations, improving performance through data-driven insights, and ensuring efficient 
coordination of technical teams. The role combines operational support, systems 
management, reporting, and workflow optimisation to enhance service delivery

Main duties and responsibilities
▪ Track and monitor key performance indicators (KPIs) to measure operational 
efficiency and service performance
▪ Use Power BI to analyse operational data and generate actionable insights for 
continuous improvement
▪ Produce clear, structured reports for management and stakeholders to support 
decision-making
▪ Provide day-to-day IT and systems support, troubleshooting issues and 
ensuring smooth operations
▪ Conduct workflow analysis, recommend data-driven improvements, and support 
the implementation of operational systems and digital tools
▪ Train and onboard engineers on systems, tools, and processes to ensure 
consistency and compliance
▪ Schedule and coordinate engineering teams to maximise coverage, efficiency, 
and response times
▪ Manage and optimise technical workflows to improve productivity and 
streamline operations
▪ Support ongoing system improvements and process enhancements across the 
service function

Qualifications and experience
▪ Strong analytical and problem-solving skills
▪ Experience with Power BI or similar reporting tools
▪ Good understanding of operational workflows and service environments
▪ Strong organisational and coordination abilities
▪ Effective communication with both technical teams and stakeholders
▪ Experience in IT support, service operations, or facilities coordination 
(desirable)
  • This vacancy is suitable for Remote/Blended working
  • Sector:

Career Level

  • Entry Level

Candidate Requirements

Essential Desirable

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