Job Details

Counselling Service Administrative Worker- North West Stop

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  • Image for Employer
    Rossinver Youth & Community Project Limited
  • Image for Job Ref
    Ref: #CES-2475015
  • Image for Location
    Rowantree Enterprise Centre, Main Street, Drumkeeran, Co. Leitrim, N41 H9C9
  • Image Position
    No of positions: 1
  • Image Part Time
    Community Employment Programme
  • Image Hours per week
    19.5 hours per week
  • Image for Euro
    Community Employment Programme Rates
  • Image for Published
    Published On: 15 Oct 2026
  • Image for Closing
    Closing On: 25 Nov 2026

Eligibility to participate on CE is generally linked to those who are 21 years or over and in receipt of a qualifying social welfare payment for 1 year or more or 18 years and over for certain disadvantaged groups. Your eligibility will have to be verified by the Department.

To register your interest you can contact an Employment Personal Advisor (EPA) in your local Intreo Centre.

Applicants should supply suitable character references and be prepared to complete a Garda vetting application form.



Duties

This is a developmental opportunity, no experience necessary. Accredited training will be provided to support your career.

Purpose of the Role
To provide general administrative & reception support to the counselling service. helping to ensure the service operates efficiently  and that clients are welcomed in a respectful, confidential and professional manner.

Main Duties & Responsibilities
- Answer telephone calls, take messages and respond to general enquiries 
- Welcome clients & visitors in a friendly & professional manner
- Maintain appointment diaries & general office records
- Carry oy filing, photocopying, scanning, typing and data entry 
- Assist with emails, letters and general correspondence 
- Design work using Canva & supporting fundraising events
- Maintain office supplies and keep reception & office areas organised
- Assist with preparing meeting rooms & counselling rooms for appointments
- Assist with updating contact lists, referral information & admin forms
- Follow the services confidentiality, data protection, safeguarding and health and safety policies
- Undertake other appropriate administrative duties as agreed with the supervisor

Confidentiality & Boundaries
The worker will not provide counselling, asses clients, give clinical advice or access counselling notes unless specifically authorised for a legitimate administrative purpose. Client information must only be accessed and shared in accordance with the service policies & data protection requirements.

Training & Development
Training may include reception skills, telephone techniques, office admin, IT skills, data protection, confidentiality, communication skills and health & safety.

Essential Skills
- Good Communication & interpersonal skills
- Basic computer skills & willingness to learn
- Ability to organise tasks & manage time
- A respectful, patient and non-judgemental approach
- Willingness to work as a part of a team
- Ability to follow instruction & maintain confidentiality .
 
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