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Operations Specialist

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  • Image for Employer
    Company Details Confidential
  • Image for Job Ref
    Ref: #JOB-2475904
  • Image for Location
    ACE EXPRESS FREIGHT, Blakes Cross, Lusk, Co. Dublin, K45 WY42
  • Image Position
    No of positions: 1
  • Image Part Time
    Paid Position
  • Image Hours per week
    39 hours per week
  • Image for Euro
    38000.00 Euro Annually
  • Image for Published
    Published On: 20 Oct 2026
  • Image for Closing
    Closing On: 17 Nov 2026

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy. 


Summary  
Ace Express Freight are a global freight forwarding company with more than 30 years’ experience and a network of world-class partners.
We are proud to have been awarded the Deloitte ‘Ireland’s Best Managed Company’ accolade for 13 years in a row, a testimony to our culture of continuous improvement, our investment in our people, and our philosophy of going the extra mile for our customers.
Reporting directly to the Senior UK Lead, the role holder’s duties will be to provide full time support to a busy operations team. The main responsibilities of this role are to assist our Export/Import Key Accounts along with operations planning, general administrative duties, and delivering an excellent customer experience.
 
Duties and Responsibilities 

	Day-to-Day processing of new orders via on-line booking system and email requests in
line with Company Policy and Procedures.
Provide excellent Customer Service by responding to enquiries / queries in a timely
and manner.
 To meet the operational day-to-day collection/delivery needs of our customers in the
  most cost efficient and effective manner.
 Keeping customer updated and fully informed on order progression and any deviations
   that may arise.
 Ensure all orders / requests include correct information with contact details.
Communicating with internal departments within Ace.
 Communicating with ACE Agents.
 To display and promote a positive work environment through respecting & supporting
   work colleagues in the completion of all duties.
 Comply fully with the defined operating procedures (SOP’s) and processes.
 Comply fully with the administration duties inclusive of investigating, sourcing,
  processing, and inputting into reports or other reports as requested in a timely and
  efficient manner.
 Proactively support and fully comply with the Companies Health and Safety policies
  and procedures.
 Assist in other functions within Operations on a project basis when requested.
  Intermediate in English.

Qualifications  
	Demonstrated ability to speak and write in English fluently 
	Good level of numeracy, literacy, and Microsoft Office skills 
	1-2 years similar experience preferential  
	Highly proficient on Excel and Reports.
 
Experience  
	Previous office administration experience in an extremely fast paced 
	environment with several team members. 
	Knowledge of the Logistics / Freight Industry would be a distinct advantage 
	Good Communications skills with proven work performance results. 
	Exposure to working to KPI’s
  • This vacancy is suitable for Remote/Blended working
  • Sector:

Career Level

  • Not Required

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