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Help Desk Administrator

  • Image for Employer
    Sodexo Ireland
  • Image for Job Ref
    Ref: #JOB-2476451
  • Image for Location
    Tu Dublin, Grangegorman Lower, Dublin 7,
  • Image Position
    No of positions: 1
  • Image Part Time
    Paid Position
  • Image Hours per week
    39 hours per week
  • Image for Euro
    36000.00 Euro Annually
  • Image for Published
    Published On: 22 Oct 2026
  • Image for Closing
    Closing On: 04 Nov 2026

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy. 


Key Responsibilities
Act as the first point of contact for facilities helpdesk queries, logging and managing requests through the CMMS system.
Liaise with on-site FM teams, caretakers, and cleaning staff to ensure timely resolution of issues.
Monitor work orders and ensure compliance with contractual KPIs and SLAs.
Analyse reports, track outstanding requests, and support monthly reporting.
Assist with invoicing, payroll, accounts administration, and purchase orders.
Manage supplier queries and support contract administration, audits, and meetings.
Provide general administrative and office support as required.
What We’re Looking For
Previous experience in administration, customer service, or a similar helpdesk role.
Strong Microsoft Office skills, particularly advanced Excel, Word, and Outlook.
Excellent communication, organisational, and problem-solving skills.
Experience with bookkeeping, accounts processing, and reporting.
Strong attention to detail and the ability to prioritise workloads in a fast-paced environment.
A proactive, self-motivated, and professional approach.
Why Sodexo?
Working with Sodexo is more than a job; it’s a chance to be part of something greater.

Belong in a company and team that values you for you.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:
Unlimited access to an online platform offering wellbeing support
An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
Access to a 24hr virtual GP Service
Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
Save for your future by becoming a member of the Pension Plan
Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
Sodexo UK and Irelands enhanced benefits and leave policies
A little more about Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
  • Sector:

Career Level

  • Not Required

Candidate Requirements

Essential Desirable
  • Ability Skills:Administration, Communications, Computer Literacy, Customer Service
  • Competency Skills:Problem Solving, Teamwork, Time Management, Working on own Initiative

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