job-Details
Technology Operations Manager
-
Aarval Ltd t/a McDonalds -
Ref: #JOB-2425957 -
MCDONALD'S, Cresc Sc, Dooradoyle Road, Limerick, Co. Limerick, V94 P3K6 -
No of positions: 1 -
Paid Position -
39 hours per week -
0.00 Euro Annually -
Published On: 21 Dec 2025 -
Closing On: 18 Jan 2026
In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.
Digital & Systems Management Oversee the performance and availability of digital systems including POS, self-order kiosks, digital menu boards, delivery platforms, and back-office systems Act as the primary liaison between restaurants, approved technology vendors, and McDonald’s corporate IT teams Coordinate system upgrades, rollouts, and new digital initiatives across multiple locations Operational Technology Support Ensure reliable connectivity (network, broadband, Wi-Fi, telecoms) across all restaurants Troubleshoot and resolve escalated system and digital outages impacting operations Implement preventative maintenance and monitoring processes to reduce downtime Process Improvement & Compliance Analyse digital performance data to identify operational efficiencies and improvement opportunities Ensure compliance with McDonald’s global digital standards, data protection, and cybersecurity requirements Develop and maintain digital SOPs and escalation procedures Training & Change Management Support restaurant managers and teams with digital system training and adoption Lead change management initiatives related to new technology or process changes Act as a digital subject-matter expert for restaurant leadership teams Strategic & Project Work Support digital transformation projects aligned with business growth Assist with budgeting, forecasting, and vendor performance evaluation Contribute to long-term digital strategy for the franchise group Qualifications Degree in Telecommunications / Networking or equivalent Alternatively 5 years in a similar role.
- Sector:
Career Level
- Managerial
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