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Operations Supervisor

  • Image for Employer
    Christ Church Cathedral
  • Image for Job Ref
    Ref: #JOB-2426062
  • Image for Location
    CHURCH OF IRELAND, Christ Ch Cthdrl, Winetavern Street, Dublin 8, D08 TF98
  • Image Position
    No of positions: 1
  • Image Part Time
    Paid Position
  • Image Hours per week
    40 hours per week
  • Image for Euro
    34000.00 Euro Annually
  • Image for Published
    Published On: 22 Dec 2025
  • Image for Closing
    Closing On: 19 Jan 2026

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy. 


Christ Church Cathedral is seeking a highly motivated and organised Operations Supervisor to support the day-to-day running of this landmark site. This is a full-time, permanent role, reporting to the Cathedral Manager. The position involves working across a seven-day rota, which includes early and late shifts as well as weekend work. The Cathedral strives to support a healthy work/life balance when designing rotas.

Key Responsibilities:
•	Assist the Cathedral Manager in the smooth running of all religious, visitor, and commercial activities.
•	Supervise and support operations teams including Vergers, Events staff, and Welcome Desk personnel.
•	Ensure a consistently warm and professional welcome for all visitors, working closely with the Welcome Desk Supervisor.
•	Oversee and enforce the Cathedral’s cash handling procedures; assist with daily cash counts and finance reporting.
•	Respond to minor maintenance issues as they arise.
•	Take responsibility for in-house events and, when required, serve as Event Supervisor for religious services and external functions.
•	Collaborate with the Cathedral Manager to develop and implement effective operational policies and Standard 

Operating Procedures (SOPs):
•	Lead by example, maintaining the respectful atmosphere befitting a place of worship.
•	Address visitor queries or concerns with professionalism and care.
•	Support team morale by fostering a positive and productive working environment.
•	Occasionally assist in Welcome Desk, Gift Shop, or Events operations (e.g., till operations, stock replenishment, retail tasks).
•	Following the probation period, act as a keyholder—responsible for opening, closing, and securing the Cathedral and grounds, including alarm system use.
•	Manage the Audio Guide inventory and ensure all devices are fully functional.
•	Carry out other duties as directed by the Cathedral Manager.
•	Attend and complete required training, including EPOS, First Aid, Fire Warden, and Manual Handling.

Qualifications and Experience:
•	Education or background in tourism, events, hospitality, or a related field.
•	Proven experience in operations or venue supervision, ideally in a customer-facing or heritage environment.
•	Previous cash handling experience is essential.

Skills and Attributes:
•	Exceptional organisational and planning skills.
•	Strong communication—both written and verbal—with a customer-focused mindset.
•	High visual awareness and attention to detail in maintaining presentation standards.
•	Competency in Microsoft Office Suite (Word, Outlook, Excel); readiness to learn in-house systems (POS, Rota, OTA backends).
•	A flexible, proactive approach with the ability to work both independently and collaboratively.
•	Motivational leadership and team-building capabilities.
•	Effective problem-solving and decision-making skills.
•	Ability to work under pressure and manage multiple tasks concurrently.
•	High level of discretion and trust in handling confidential information.
  • Sector:

Career Level

  • Experienced [Non-Managerial]

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