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Bilingual Client Strategy & Insights Analyst

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  • Image for Employer
    Company Details Confidential
  • Image for Job Ref
    Ref: #JOB-2430591
  • Image for Location
    24 Kilgobbin Heights, Stepaside, Co. Dublin, D18 Y7W9
  • Image Position
    No of positions: 1
  • Image Part Time
    Paid Position
  • Image Hours per week
    39 hours per week
  • Image for Euro
    34000.00 Euro Annually
  • Image for Published
    Published On: 24 Jan 2026
  • Image for Closing
    Closing On: 22 Feb 2026

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy. 


We are looking for a fluent English and Chinese (Mandarin) speaker to join our team as a Client Strategy & Insights Analyst. 
Key Responsibilities
Data Analysis & Market Intelligence (Primary Focus):
•	Conduct in-depth analysis of the client database to identify segments, profitability, cross-selling opportunities, and at-risk clients.
•	Develop and maintain dashboards and reports to track key performance indicators (KPIs) for the Chinese client portfolio.
•	Perform market research on Chinese financial trends and competitor activities to inform business strategy.
•	Synthesize data from various sources (CRM, feedback surveys, market reports) to create a holistic view of the client base.
Bilingual Client Insight & Strategy Support:
•	Act as a "voice of the customer" by conducting periodic client feedback calls or surveys in Mandarin to gather qualitative insights.
•	Translate complex data findings into clear, actionable recommendations for the marketing and senior management teams.
•	Support the development of targeted, data-driven client acquisition and retention campaigns.
•	Assist in preparing strategic reports and presentations for management in both English and Chinese.
Stakeholder Communication & Project Support:
•	Liaise with China-based partners and suppliers to gather necessary market data or support due diligence.
•	Support the compliance team by analyzing client data for patterns and ensuring reporting accuracy.
•	Collaborate with the client relations team to implement strategies based on your analytical findings.
Qualifications, Skills & Experience
Essential Requirements:
•	Fluent in both English and Mandarin Chinese (spoken and written) is non-negotiable.
•	Proven experience in a data analysis, business intelligence, or market research role.
•	Strong analytical skills with high proficiency in Microsoft Excel (e.g., PivotTables, VLOOKUPs, Charts) and experience with data visualization tools (e.g., Power BI, Tableau is a plus).
•	A solid understanding of basic financial principles and a keen interest in the finance industry.
•	Excellent communication skills, with the ability to explain data clearly to non-technical stakeholders.
•	Cultural awareness of Chinese business practices.
Desirable Qualities:
•	Previous experience in the financial services sector.
•	Experience with CRM systems and database management.
•	A Bachelor's degree in Business Analytics, Finance, Economics, Statistics, or a related field is preferred, but equivalent professional experience will be strongly considered.
Personal Attributes
•	Intellectually curious and data-driven in decision-making.
•	Meticulous attention to detail and a commitment to data accuracy.
•	Proactive and able to work independently on analytical projects.
•	A collaborative team player who can bridge the gap between data and business strategy.
  • Sector:

Career Level

  • Experienced [Non-Managerial]

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