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Control Room Operator

  • Image for Employer
    Sodexo Ireland
  • Image for Job Ref
    Ref: #JOB-2453087
  • Image for Location
    Dublin 8,
  • Image Position
    No of positions: 1
  • Image Part Time
    Paid Position
  • Image Hours per week
    40 hours per week
  • Image for Euro
    15.41 Euro Hourly
  • Image for Published
    Published On: 11 Jun 2026
  • Image for Closing
    Closing On: 25 Jun 2026

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy. 


Full time
40 + hours per week
€15.41 per hour
Opportunities for career development
Plus our Sodexo employee benefits package
Security Control Room Operator
Dublin 8 - Full time
Protect our customers, unlock your career.
At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and the safety of our clients, customers, and employees. If you're a vigilant professional with a passion for security, then secure your career with Sodexo!

A role where you’re the key to keeping everyone safe. Valued. Recognised. Rewarded.

What you'll do
To manage daily the effective operation of the security service across site and work closely with the security supervisor and manager.
To train newly appointed security control room operators in line with Sodexo mandatory requirements and site-specific requirements.
To liaise with Sodexo and client personnel as necessary and as instructed to ensure the provision of an efficient and effective security service.
To prioritise tasks and respond to ad hoc requests.
To complete and submit report forms relating to any accident/incident on the Sodexo 360 reporting tool and the Diageo reporting system
To ensure the necessary internal security audits are undertaken, provide a detailed action plan and manage all non-compliance
To ensure security, respond immediately to intruder/panic/fire alarms upon activation by communicating with patrol officers.
To ensure all incidents are recorded in the daily occurrence book via the 360 system.
Ensure officers are completing DOBs, handovers and patrols using the 360 system.
Ensure all Diageo and Sodexo documentation is completed as per requirements.
Ensure all relevant Sodexo/client paperwork is completed and audited to ensure accuracy.
To ensure the key management process is followed with audits completed.
To ensure all necessary patrols are being conducted efficiently by the team and escalate as needed to the supervisor and manager.
To report any faults or defects immediately to the help desk and inform the supervisor
To provide written reports and witness statements to external agencies if required.
To enforce Sodexo security-related procedures and SOP’s.
To monitor/manage the CCTV system, access control system, fire alarm system and panic alarm system.
To manage the access control JML process along with issuing of cards
Manage the security consumable levels with card, lanyards etc
Assist with managing the car park ensuring everyone is following the agreed process and badges.
To attend training courses as required.
Ensure site is compliant with the client’s standards.
Ensure GDPR compliance with all clients’ and Sodexo standards.
To ensure all officers are in the correct uniform and meet high standards
What you'll bring
PSA licence – Essential
To be able to develop and build good client & customer relationships. - Essential
Security experience with strong communication skills – Essential
  • Sector:

Career Level

  • Experienced [Non-Managerial]

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