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Claims Advisor/Handler Level 2

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  • Image for Employer
    OUTSURANCE DESIGNATED ACTIVITY COMPANY
  • Image for Job Ref
    Ref: #JOB-2471908
  • Image for Location
    Building 3, Cherrywood Bus Pk, Loughlinstown, Dublin 18, D18 TF72
  • Image Position
    No of positions: 4
  • Image Part Time
    Paid Position
  • Image Hours per week
    37.5 hours per week
  • Image for Euro
    37230.00 Euro Annually
  • Image for Published
    Published On: 24 Sep 2026
  • Image for Closing
    Closing On: 22 Oct 2026

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Claim Advisor (Motor Claims) Level 2
Looking to take the next step in your career within OUTsurance? If you have a solid background in customer-facing insurance work and a passion for delivering great outcomes, this could be the move for you.

At OUTsurance, our Claims Team is building something exciting — a team that sets the standard for fair, efficient, and customer-first claims handling in the Irish market. As we grow, we're looking for people who want to develop their careers and play a key role in shaping how we do things.
 What’s the role?
We’re looking for a Claim Advisor level 2 to join our team to handle Motor Claims Department. You’ll be responsible for managing claims from first notification through to settlement — taking ownership of cases, making decisions within your authority, and providing excellent service throughout.

This is a full-time, on-site role based in our Cherrywood, Dublin offices.
Key responsibilities:
•	Manage your own claims portfolio, from notification to settlement
•	Apply procedures and judgment to deliver fair, cost-effective outcomes
•	Collaborate with internal teams and suppliers to move claims forward
•	Flag and support the resolution of any complex or escalated claims
•	Help identify potential fraud using indicators and professional insight
•	Provide great service and clear communication to our customers

What we’re looking for
•	APA qualification in line with MCC requirements (Certificate in Insurance Product Advice) is desirable. 
•	6+ months’ experience in an insurance customer-facing role
•	Strong communication and organisational skills
•	A proactive, problem-solving mindset
•	Confidence in making decisions and taking ownership of outcomes
•	A team player who thrives in a collaborative environment
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